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Make Your Remote Work More Secure

Support: 512-422-5347
Sales: 512-627-5954

Paladin InfoTek

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    • Operational IT
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IT Assessments

Paladin IT can perform a wide range of IT assessments including Operational, Security, and HIPAA and PCI Compliance. We also can install dedicated devices that monitor and assess the internal or external threats to your systems and network; each module is designed to produce a unique set of specialized reports for a different type of IT operational area risk.

These assessments are non-intrusive and can take a snapshot of the status of your IT infrastructure and networks. The resulting reports aid us in identifying weaknesses and vulnerabilities in your systems.

Operational IT Assessment and Security Assessment Tools

NETWORK ASSESSMENT MODULE

Network Detective is our basic assessment tool and comes with a complete set of reports that touches on the broadest range of systems, network assets, settings, configuration, installed applications and endpoint security. Other modules use its reporting capability for more extensive and detailed reports required.

SECURITY ASSESSMENT MODULE

Includes a full set of security reports that focuses on network and user-related security risks, and is designed to provide a basic Managed Security Service. This report reveals which users have access to what systems, and what systems are configured with what permissions. This module also includes a powerful integrated external vulnerabilities scan.

EXCHANGE ASSESSMENT MODULE

The Microsoft Exchange assessment tool includes a comprehensive scan of the entire MS Exchange or Office 365 platform. It is used for pre-Exchange migration documentation and post Migration validation. It can also be used as an everyday Exchange management tool that can use when supporting our clients Exchange or Office 365 implementations.

SQL SERVER ASSESSMENT MODULE

This module aids us in properly manage the networks that have applications running on SQL Server, including SharePoint. The tool allows us to scan and generate all the reports needed for maintaining and reporting the status of any SQL Server database. This can give us the insights to assess potential threats and gauge the overall health of the databases BEFORE something critical goes wrong.

Compliance Assessment Tools

HIPAA COMPLIANCE MODULE

This purpose-built module combines automated collection of network data with information collected through observations, photographs and surveys. It’s also the only software that gives you a repository to safely and securely collect all the data, and a built-in HIPAA risk assessment engine that automatically generates the official documents that comprise a comprehensive HIPAA IT assessment.

PCI COMPLIANCE MODULE

This module can be used at any network where our clients accept credit cards. Similar in approach to the HIPAA Compliance Module, the PCI tool combines automated collection of network data with information collected through observations, photographs and surveys. It also automatically generates the official documents that comprise a comprehensive PCI data security assessment. In most cases, we will want to use Inspector (see below) to perform the Internal Vulnerabilities Scan and the Layer 2/3 Network Diagram, which are a mandatory requirement of PCI.

Threat Assessment Tools

Onsite Software on a Dedicated Device

INSPECTOR™

Inspector focuses on EXTERNAL threats and performs “deep-dive” diagnostics including layer 2/3 network discovery, login anomaly detection, and internal vulnerability scans. Scans are downloaded into Network Detective where the specialized reports are generated. The software appliance can be downloaded after purchase and installed in a Hyper-V environment, or purchased pre-installed on a small-form server.

DETECTOR™

Detector focuses on INTERNAL threats. Traditional security technologies including firewalls, anti-malware, and anti-spam filters are focused on deterrence and prevention from external causes, even though 70% of security problems originate from internal sources. Detector is the only software appliance that closes this gap through a unique combination of machine learning and intelligent tagging to identify suspicious Anomalies, Changes and Threats (ACT).
  • MLS Direct Network, Inc.

    “Your search for an IT provider ends here. Our company was in the midst of a grueling search for a new IT provider as we were moving from a cloud server, to an in-house server when we were introduced to Paladin IT by a respected mutual colleague. We had started our search in November of 2016, went through countless meetings with other IT support companies in the area, and decided to sign on with Paladin in April of 2017 after having already worked with them for over a month outside of any signed contract. That’s right, Stan and Phil took the time to closely work with us as we had countless phone conferences with Dell to make sure we had all the hardware and software we needed without really knowing whether we were signing any agreements. That’s how much Stan and Phil care. Right from the start Paladin IT went above and beyond any expectations we had for any IT Services company.”
    -Brett Davis, Executive Administrator – MLS Direct Network, Inc.

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  • Diane Fulmer, CPA

    “My past experiences with a number of IT service providers and Paladin IT have been night and day. Prior to signing on to Paladin’s Managed IT Service plan, we would have to wait days or even weeks for a problem to be resolved. With Paladin, my experience has been quite the opposite; they respond quickly and resolve our problems immediately or within a few hours. Whether we need remote support for a minor problem or a technician on-site to fix the problem, it is solved quickly and professionally. I highly recommend Paladin IT to anyone looking for a professional, responsive, and highly competent IT service provider for their business.”
    — Diane Fulmer, CPA

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  • Consider It Closed Realty, LLC

    “Right from the start, they impressed me with their efficient, professional manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed a quick, effective solution to computer issues at that moment and they were able to help me. Since then I have called upon them many times to render help – I can count on them, their follow-up and reasonable rates. If you are looking for a business “partner” that will be there when you need them, may I suggest you contact Paladin InfoTek.”
    — Sue Kaligian - Owner, Consider It Closed Realty, LLC

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  • Director Operations

    “Paladin IT gave us a scaled version of Managed IT support which made sense both in terms of coverage and cost. I was very pleased with their responsiveness and attention to detail. Paladin also out-performed during our move from one facility to another. We did a walk through and they gave us a plan based upon our requirements. They hand held us through the move. We moved on a Thursday and Monday morning we were fully up and running, which was, all things considered, amazing. I recommend Phil and the rest of the Paladin IT team to anyone who needs Managed IT services. They are a great team providing excellent value.”
    — Barry L. Dichter, Director Operations

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  • StepStone Med, Inc.

    “I was recently unable to access key files or perform a backup. I called and they came up with a solution to save my important data and all my applications prior to replacing the hard drive. A big ‘Thank You’ to Phil and his techs. I didn’t lose a single file, and I was able to get back to business in no time at all.”
    — Cynthia Sheridan, CEO StepStone Med Inc.

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Services

  • Total Care Service
    • -Operational IT
    • -Basic Managed Security
    • -Enhanced Managed Security
    • -Business Continuity
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