Privacy Policy | Paladin InfoTek

Who we are

Our website address is: https://www.paladininfotek.com/.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If there are any questions regarding this privacy policy, you may contact us using the information below.

Paladin InfoTek, LLC
[Address]
512-422-5347

MLS Direct Network, Inc.

“Your search for an IT provider ends here. Our company was in the midst of a grueling search for a new IT provider as we were moving from a cloud server, to an in-house server when we were introduced to Paladin IT by a respected mutual colleague. We had started our search in November of 2016, went through countless meetings with other IT support companies in the area, and decided to sign on with Paladin in April of 2017 after having already worked with them for over a month outside of any signed contract. That’s right, Stan and Phil took the time to closely work with us as we had countless phone conferences with Dell to make sure we had all the hardware and software we needed without really knowing whether we were signing any agreements. That’s how much Stan and Phil care. Right from the start Paladin IT went above and beyond any expectations we had for any IT Services company.”
-Brett Davis, Executive Administrator – MLS Direct Network, Inc.

Diane Fulmer, CPA

“My past experiences with a number of IT service providers and Paladin IT have been night and day. Prior to signing on to Paladin’s Managed IT Service plan, we would have to wait days or even weeks for a problem to be resolved. With Paladin, my experience has been quite the opposite; they respond quickly and resolve our problems immediately or within a few hours. Whether we need remote support for a minor problem or a technician on-site to fix the problem, it is solved quickly and professionally. I highly recommend Paladin IT to anyone looking for a professional, responsive, and highly competent IT service provider for their business.”
— Diane Fulmer, CPA

Consider It Closed Realty, LLC

“Right from the start, they impressed me with their efficient, professional manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed a quick, effective solution to computer issues at that moment and they were able to help me. Since then I have called upon them many times to render help – I can count on them, their follow-up and reasonable rates. If you are looking for a business “partner” that will be there when you need them, may I suggest you contact Paladin InfoTek.”
— Sue Kaligian - Owner, Consider It Closed Realty, LLC

Director Operations

“Paladin IT gave us a scaled version of Managed IT support which made sense both in terms of coverage and cost. I was very pleased with their responsiveness and attention to detail. Paladin also out-performed during our move from one facility to another. We did a walk through and they gave us a plan based upon our requirements. They hand held us through the move. We moved on a Thursday and Monday morning we were fully up and running, which was, all things considered, amazing. I recommend Phil and the rest of the Paladin IT team to anyone who needs Managed IT services. They are a great team providing excellent value.”
— Barry L. Dichter, Director Operations

StepStone Med, Inc.

“I was recently unable to access key files or perform a backup. I called and they came up with a solution to save my important data and all my applications prior to replacing the hard drive. A big ‘Thank You’ to Phil and his techs. I didn’t lose a single file, and I was able to get back to business in no time at all.”
— Cynthia Sheridan, CEO StepStone Med Inc.