“Your search for an IT provider ends here.
Our company was in the midst of a grueling search for a new IT provider as we were moving from a cloud server, to an in-house server (complete IT overhaul) when we were introduced to Paladin IT by a respected mutual colleague. We had started our search in November of 2016, went through countless meetings with other IT support companies in the area (they all paled in comparison to Paladin IT), and decided to sign on with Paladin in April of 2017 after having already worked with them for over a month outside of any signed contract. That’s right, Stan and Phil took the time to closely work with us (over the phone, and in person!) as we had countless phone conferences with Dell to make sure we had all the hardware and software we needed without really knowing whether we were signing any agreements. That’s how much Stan and Phil care. Right from the start Paladin IT went above and beyond any expectations we had for any IT Services company. The complete changeover took about 3 months for us to complete, they were in constant communication with us throughout the entire process. If we needed anything, a simple question answered, advice on which step to take next, equipment purchasing, they were only one email, phone call, (sometimes even just one exit off the highway!) away. Now how many companies can you say that about? The founders of a company at your side, not some randomly picked tech support employee from their company, but the top of the chain of command. They truly know how to build a lasting relationship with their clients. Mike, their Senior Engineer was very helpful, knowledgeable and efficient when setting up all our network needs; a true pleasure to work with.You will do no wrong when choosing Paladin IT for all your IT needs. Their entire team is a true breath of fresh air! We are looking forward to working with them over the years to come.”
-Brett Davis , Executive Administrator- MLS Direct Network, Inc.
“I was recently unable to access key files or perform a backup. I called and they came up with a solution to save my important data and all my applications prior to replacing the hard drive. A big “Thank You” to Phil and his techs. I didn’t lose a single file, and I was able to get back to business as usual in no time at all.”
— Cynthia Sheridan, CEO StepStone Med Inc.
“In addition to the outsourced IT services to my company, Paladin IT gave us a scaled version of support which made sense both in terms of support coverage as well as financially. I was very pleased with their responsiveness and attention to detail. Where their company really shined was during our move from one facility to another. We met at the site, did a walk through and they gave us a plan based upon my operational requirements. They hand held us through the move. The following morning all systems were fully operational. We didn’t experience any downtime which was, all things considered, amazing. We moved on a Thursday and by Monday morning we were fully up and running. I would recommend Stan, and Phil Saladyk and the rest of the Paladin IT team to anyone who needs Outsourced IT Management services. They are a great team providing excellent value for the investment.”
— Barry L. Dichter, Director Operations
“Right from the start, they impressed me with their efficient, professional manner – an approach that not only inspired confidence, but generated the results I was looking for. I needed a quick, effective solution to computer issues at that moment and they were able to help me. Since then I have called upon them many times to render help – I can count on them, their follow-up and reasonable rates. If you are looking for a business “partner” that will be there when you need them, may I suggest you contact Paladin InfoTek.”
— Sue Kaligian – Owner, Consider It Closed Realty, LLC
“My past experiences with a number of IT service providers and Paladin IT have been night and day. Prior to signing on to Paladin’s Managed IT Service plan, we would have to wait days or even weeks for a problem to be resolved. With Paladin, my experience has been quite the opposite; they respond quickly and resolve our problems immediately or within a few hours. Whether we need remote support for a minor problem or a technician on-site to fix the problem, it is solved quickly and professionally.
I am confident in Paladin IT’s abilities and know that they are looking out for my best interests. A previous, and scary, experience with a data encryption virus caused us significant concern, yet Paladin restored our data from cloud backups and had us up and running the next day. Paladin has dramatically improved the security and disaster recovery protections we have on our systems and we now have the enterprise-level anti-virus, anti-ransomware and anti-malware software installed on our main server which is backed up to a local device multiple times a day. Each night our system backups are updated in the cloud and we even have the ability to run our business on a virtual machine in the cloud should a natural or human caused disaster make our local resources unavailable.
I highly recommend Paladin IT to anyone looking for a professional, responsive, and highly competent IT service provider for their business.”
— Diane Fulmer CPA, Round Rock, TX
